Job Description

Position Title: Analyst, Strategy & Analytics - FedEx Forum (Memphis, TN)  

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below:

Job Summary

The E15 Analyst will spearhead the delivery of analytics and insights to our operators and partners at FedEx Forum. In this role, you will be responsible for working with Levy’s Director of Operations, and the Grizzlies Analytics team to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy Operations forward.  Ultimately, this role will focus on conducting data-driven projects, including performance reporting and economic valuations, and serving as project manager for key initiatives, including the strategic deployment of E15’s proprietary analytics products. 

Responsibilities: 

• General analytics support for FedEx Forum in partnership with Levy Restaurants – a leading hospitality company specializing in food & beverage service across sports & entertainment venues 
• Support for strategy development of new technology initiatives in cooperation with the Memphis Grizzlies 
• Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives 
• Gather and analyze information, formulate and test hypotheses, develop and communicate recommendations 
• Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes 
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback 
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use 
• Communicate key guest insights and action items 
• Analyze and build optimal solutions around variable labor and cost of sales management 
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability 
• Support, manage, or directly complete ad-hoc analytics projects as needed or required 

Qualifications: 

• Ability to develop and own stakeholder relationships 
• Ability to work collaboratively in a consultative role at all levels of an organization 
• 0-3+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership 
• Bachelor’s and/or Master’s degree in business analytics, computer science, statistics, economics, or a related field 
• Some experience using SQL, R, Python, and Tableau for data analysis 
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences 
• Experience in Excel, experience in financial modeling a plus 
• Experience in survey analytics 
• Can share examples of using data to solve complex problems 
• Food service operations awareness/experience a plus 
• Exceptional analytical and quantitative problem-solving skills paired with the ability to develop creative and efficient solutions 

Apply to E15 today!

E15 is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at E15  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1413881

E15 Group 

Margaret Lovette 

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