Job Description

Position Overview:

The Apprentice Installer will provide support and assistance to the Lead Installer with the preparation and installation of sliding glass doors and their accessories.

Job Tasks :

• Provide support to the lead installer assisting with onsite Installations of Sliding Doors and their accessories
• Pull all necessary parts for the daily installation per the daily schedule
• Assist in the proper loading of the installation vans
• Assist in the clean-up of every job. Leaving the job site cleaner then when we arrive
• Good customer service skills
• Assist in warehouse cutting and assembly department when needed

Vehicle Preparation & Maintenance:

• Complete the Installer vehicle Inspection Sheet weekly to insure the safe mechanical condition of the vehicle
• Document all issues on the inspection sheet and report them immediately to the Operations Technician
• Ensure all required checklists (Tool and Equipment Checklist, Hardware Checklist, and Installer Spare Parts checklist have been completed

Product Knowledge :

• Learn product specifications and product applications
• Learn Installation process and any related field issues
• Learn to access and efficiently store product detailed drawings, specifications, etc.
• Learn company product/technical manual and its contents

Field Measurements:

• Assist with onsite measurements and gather all pertinent field information for orders placed.
• Assist with all necessary forms and documentation

Service Calls: 

• Assist with onsite service calls for customers with:
  • Defective products, installation issues, onsite troubleshooting, and small repairs

Qualifications:

• 1 year of experience in finish carpentry and/or construction including installation of window and door products
• Experience using power and hand tools and or framing
• Ability to read and interpret technical procedures, manuals and company provided drawings
• Must have a valid Driver's License

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