Job Description

Become an integral part of the matchbox team as our Assistant General Manager and be the welcoming face of our vibrant restaurant. As a Assistant General Manager you will oversee daily operations, manage staff, and ensure exceptional service. With a passion for hospitality and a drive for success, you will play a pivotal role in delivering our vision. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us at matchbox and be a part of a dynamic team that brings people together through great food and hospitality.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

• Oversee daily operations of the restaurant, including staff management, scheduling, and inventory control.
• Ensure exceptional service standards are maintained to create a positive guest experience.
• Implement and enforce policies and procedures to ensure efficiency and consistency.
• Develop and train team members to deliver outstanding service and uphold quality standards.
• Monitor financial performance, including sales, costs, and profitability, and make strategic decisions to drive success.
• Foster a positive and inclusive work environment, promoting teamwork and professional growth among the staff.

• Minimum 1 year restaurant management experience in full-service, high-volume restaurant or 6 months Front of House experience at TH. 
• Hospitality school background preferred. 
• Ability to communicate effectively in English. 
• Ability to speak and understand Spanish preferred. 

Who We Are: 

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose

• • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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