Job Description

Starting Salary: $45,000/yr ($21.63/hr)

Position Summary: The Family Allies Care Manager adheres to the BFP System of Care principles of practice and provides family cantered strength based assessment, planning, linkage, coordination, and advocacy for children and families. The Care Manager works as a team member with key partners including parents, family members, foster parents, caregivers, guardian ad litem, DCF Protective Investigators, CLS attorneys, therapists, providers,  and  other  appropriate  professionals.  The  Care  Manager  will  train  and  become  proficient  in identifying and assessing child and family needs with the ultimate goal of achieving permanency.

Must successfully complete Child Protection Certification training and examination, then a considerable period of monitored field practice under close supervision and the associated field case assessment process.

Technical/Functional E xpectations:

1. Complete required certification - Essential Function - Attend Child Protection Certification training (pre-service) and successfully attain a passing score of 86% or higher on the required examination.
2. Safety - Essential Function - Conduct family function and child safety assessments; develop, monitor, and manage required safety plans.
3. Permanency - Essential Function - Identify and develop plan to successfully achieve permanency for children placed in out -of-home care.
4. Service Delivery - Essential Function - Assess child and family needs; develop service plans; coordinate the delivery of services; ensure all referrals and linkages to children/parents/caregivers are completed.
5. Reports - Essential Function - Prepare all required court reports and submit within the required timeframes; make recommendations; testify at court hearings regarding reunification, permanent guardianship, termination of parental rights, or other case management activities; ensure court orders are completed within required timeframes.
6. Documentation - Essential Function Develop  and  maintain  case  and  program  documentation  according  to  contract;  ensure documentation occurs within the SACWIS system and other related systems within required timeframes.
7. Engagement - Essential Function - Adherence to the local SOC values, goals and priorities for Brevards children, youth and families; Utilize a family centered strength based approach to care; Monitor quality of care by conducting face-to-face home visits with children minimally every 30 days, or with increased frequency as determined by case situations and supervisory direction; facilitate, monitor, and assess visitation between children, paren ts, and siblings to ensure safety and observe interactions.
8. Support - Essential Function - Provide support to children, caregivers and family members to assure stable placement and timely achievement of permanency; Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed.
9. Court Appearance and Preparation- Essential Function - Review case information prior to every hearing in order to be prepared to answer any questions from the Court regarding the status of the case, services, and progress towards permanency; Dress appropriately for Court appearances and ensure all court hearings are attended timely.
10. Initiatives - Essential Function : Embraces and participates in initiatives and programs designed to enhance the System of Care.
11. O ther duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

B ehavioral Competencies:

1. Trust and Respect: Able to demonstrate and treat others in an honest and straightforward manner; keep dealings with others confidential; keep word and follow through on commitments.
2. Prioritizing: Able to quickly focus on what is important; establish a sequence of tasks and completion dates; set priorities and allocate time and resources when faced with competing demands.
3. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio- economic backgrounds of others.
4. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength- based and solution-focused; maintains highest level of integrity and ethical standards and work; ability to handle confidential information appropriately.
5. Partnership : collaboratively with employees, partners, stakeholders and clients in all interactions.
6. Communication: Able to confidently present information to children, parents, partners, court, etc. and speak to individuals and co-workers in an effective and persuasive manner.
7. Flexibility - Able to perform job duties at a high level of autonomy or with minimal supervision; able to set appropriate limits and boundaries with children and families; able to travel and make home visits; able to work flexible hours as required.

Business Experience: 

1. Valid Driver's License - Essential: A valid driver's license is required in order to attend meetings and other activities throughout the County and State.
2. Strong written and verbal communication skills: Strong communication skills are essential in order to clearly and concisely articulate programs, proposals, write policies and respond to program inquiries in a professional manner.
3. Collaborative, solution-focused approach: A collaborative, solution-focused approach is essential in order to foster and develop relationships and to build consensus among parties with conflicting positions and opinions.
4. Computer literacy: Intermediate skill in Word, Excel, SACWIS system are required

Educational and Experience Requirements:

1. Bachelors degree in social work or related area of study from an accredited college or university required. (Related degrees are Criminology, Psychology, Sociology, Counselling, Special Education, Education, Human Development, Child Development, Family Development, Marriage and Family Therapy)
2. Master's degree in Social Work or related field of study preferred
3. Two years experience working with at risk children and families preferred

Physical Requirements:

1. Lifting 20 pounds
2. Carrying 20 pounds
3. Reaching
4. Sitting
5. Standing
6. Bending
7. Near Acuity
8. Reading
9. Speaking
10. Listening
11. Typing
12. Writing

 

Care Manager Career Ladder 

Care Manager Level	Educational Requirements	Experience / Training Requirements	Performance Rating Requirements**	Representative Responsibilities (See job descriptions)
Care Manager Trainee	A Degree in Social Work or Related Area of Study (Defined in F.A.C. 65c-15.017)	Preferred one year of experience working with children and families	N/A	New hire required to complete pre-service training class and attain passing score on Child Welfare Case Manager Exam
Care Manager 1 Provisionally Certified	Provisional Certification through Florida Certification Board (FCB)	Passing score of 78% or above on the Child Welfare Case Manager Exam	N/A	Care Manager will be assigned a protected caseload upon completion of pre-service training. Care Manager must complete field observation and supervision requirements
Care Manager 2 Full Certification	Full Certification through Florida Certification Board (FCB)	Complete the following with a qualified supervisor: 6 field visits with follow-up consultation 20 hours of individual supervision 10 hours of group supervision 10 hours of any combination of group or individual supervision 1,040 hours of related work experience in the discipline in which the applicant is seeking certification 20 hours of child welfare related training required annually	N/A	Care Manager will be assigned progressively increased caseload upon completion of protected caseload period. Care Manager must complete field observation and supervision requirements and submit documentation required for certification as early as 6 months and no later than 1 year after obtaining provisional certification.
Care Manager 3 Full Certification	Full Certification through Florida Certification Board (FCB)	At least six months of experience post-certification; 20 hours of child welfare related training annually; Maintain Human Trafficking (HT) certification	Meets Expectations, Exceeds Expectations, or Exceptional	Fully certified Care Manager who does not have an interest in mentoring trainees/provisionally certified staff or developing as a Supervisor. Care Manager will continue professional development as a Care Manager.
Care Manager 4 Mentor	Full Certification through Florida Certification Board (FCB)	At least one year of experience post-certification; 20 hours of child welfare related training annually; Maintain Human Trafficking (HT) certification; TBD Mentor Training	Meets Expectations, Exceeds Expectations, or Exceptional	Fully certified Care Manager who is interested in serving as a mentor for trainees/provisionally certified staff. Initial and ongoing mentoring training will be provided.
Care Manager 5 Supervisor Development	Full Certification through Florida Certification Board (FCB)	At least one year of experience post-certification; 20 hours of child welfare related training annually; Maintain Human Trafficking (HT) certification; TBD Supervisor Development Training	Meets Expectations, Exceeds Expectations, or Exceptional	Fully certified Care Manager who is interested in developing as a Care Manager Supervisor. Care Manager will receive a protected caseload to allow for training and development as an acting Supervisor.

Job Tags

Permanent employment, Contract work, Traineeship, Work experience placement, Local area, Flexible hours,

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