Job Description

POSITION TITLE: Chief Impact Officer

DEPARTMENT : Community Impact

REPORTS TO : Chief Executive Officer

TYPE: Full Time, Exempt

Salary: $142,00- $153,000

United Way of Greater Charlotte is boldly investing in what if. When Charlotte ranked last in the nation for economic mobility, United Way challenged ourselves and others to say what if every neighborhood has the resources it needs to break the cycle of poverty? And what if every person has equal access to opportunities? In response, United Way is going directly to where the needs are the greatest and is bringing new voices to the table to promote racial equity and ensure every neighborhood thrives. We believe that by challenging the what ifs and by moving together in hope, we can build thriving communities.

Job Summary :

The Chief Impact Officer serves as the primary liaison between the United Way of Greater Charlotte (UWGC) and its surrounding communities, providing strategic oversight of all programmatic activities including trust-based grantmaking, and developing, promoting and maintaining strategic community collaborations. This executive leads UWGC's community impact and organizational growth work, empowering each foundation and community fund while ensuring maximum impact with optimal efficiency. The role requires deep understanding of and regular interaction with all UWGC constituents-donors, grantees, nonprofits, community residents, government agencies, and the Board-to effectively advance the organization's mission. The CIO builds and stewards relationships with diverse stakeholders throughout Charlotte and partner communities, championing critical causes and responding to emergent challenges while maintaining strong customer service. This position demands commitment to fair access and opportunities for everyone, coupled with awareness of different backgrounds and willingness to learn from diverse experiences. As a key Leadership Team member reporting to the President & CEO, the CIO provides staff leadership to the Board and serves as an experienced change maker in philanthropic, nonprofit, civic, and social sectors.

Responsibilities:

• Develop and execute bold strategic vision that aligns organizational objectives with meaningful community impact. Direct all grant-making and community investment strategies.
• Evaluate the impact of the community investment strategic to ensure successful individual and community level outcomes.
• Champion innovative solutions by testing new ideas and taking calculated risks to enhance organizational and community outcomes
• Analyze regional, national, and statewide trends to connect emerging issues with viable solutions and donor intentions
• Lead and develop diverse, cross-functional teams while fostering a culture of equity, inclusion, and belonging throughout the organization
• Manage large-scale budgets and financial forecasts with precision and accountability to ensure responsible stewardship of resources
• Implement and optimize technological platforms to improve internal efficiency and enhance experiences for external constituents
• Address systemic issues affecting under-resourced communities through advocacy, resource allocation, and programmatic initiatives
• Represent United Way of Greater Charlotte at external events. Serve as subject matter expert on one or more issues related to United Way's mission.
• Build and maintain strategic relationships with diverse stakeholders, effectively communicating organizational mission and impact to board members, donors, and community partners

What You'll Need: Education, Experience, and Skills

• Bachelor's degree in social work, human services, business, or impact-related discipline. Advanced degrees and/or certifications are welcome
• Demonstrated professional experience working at a senior level with a proven track record in resource development, community engagement & impact, strategic marketing and communications, and leading a high-performing, matrixed work team.
• Experience with nonprofit organizations and grantmaking, professionally or in a community service role is helpful.
• Strong project management skills with ability to effectively plan, execute, and oversee multiple initiatives while maintaining attention to detail.
• Strategic thinker with business analytics capabilities who identifies innovative ways to connect constituents for maximum community impact.
• Passionate advocate for United Way of Greater Charlotte's mission, experience working with and managing volunteers, beneficial.
• Excellent organizational and time management skills, demonstrating adaptability to change and strong independent problem-solving abilities.
• Proficient in Microsoft Office Suite with exceptional written and verbal communication skills for both internal and external stakeholders.

Workplace values

• Take action and go! Be bold and not afraid of a little competition or thinking outside the box even when opportunities seem unimaginable. Create a new path one-step at a time, you got this!
• Openly collaborate in the pursuit of truth and doing what is right. Welcome tough conversations don't make assumptions, and rely on others, together we are stronger!
• Sometimes things just need a shake-up. Whether internally or out in the community, we aren't afraid to be disruptive . Understanding that we may leave a few feathers ruffled along the way, if it is the right thing to do and benefits our community, we will take the chance!
• Inaction is the enemy of innovation . We are a perpetual work in progress, striving to be better, constantly learning and taking risks to be the best we can be. Learning from our mistakes and paving the way for continual betterment.
• Teamwork makes the dream work. Bottom line, we need each other. Working together makes us all better individually and makes us awesome as a group. Understanding what other strengths and weaknesses may be and using that knowledge to guide, support, and model our work makes for a successful and high performing team.
• Recognizing and appreciating our differences only make us better. We all share in the responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each member of our team will be a role model for others.

United Way of Greater Charlotte is committed to having a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success. We are Dedicated to continuous learning and active participation in diversity initiatives while advocating for equitable opportunities across racial, ethnic, and socioeconomic backgrounds. Committed to deepening understanding of historically marginalized communities' experiences, particularly Black, Indigenous, and Latinx groups, to create more inclusive environments.

Benefits:

Comprehensive benefits include Health, Dental, Vision, 401k Defined Contribution Plan, Paid Holidays and Paid Time-Off.

UNITED WAY OF GREATER CHARLOTTE IS AN EQUAL OPPORTUNITY EMPLOYER

COMMITTED TO DIVERSITY, EQUITY AND INCLUSION

We recognize that candidates may not check every box in our requirements list. If you're passionate about United Way's mission , have relevant skills and experience, and are eager to learn, we strongly encourage you to apply. Studies show that people from underrepresented groups often hesitate to apply unless they meet 100% of the qualifications. We value diverse perspectives and believe that your unique combination of skills, experiences, and enthusiasm might be exactly what we need. Our goal is to build a talented, diverse team committed to our mission-so please don't hesitate to submit your application

No calls, emails, or visits please . For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

Accommodations: UWGC will engage in an interactive process with employees requesting medical or religious accommodations

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.

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