Client Relations Analyst Job at firstsourc, Amherst County, VA

b08weHhzQ2hRSCtncU4zMkszUVc5MjhrZkE9PQ==
  • firstsourc
  • Amherst County, VA

Job Description

Job location: Amherst, NY

Basic Purpose and Function:

Responsible for providing effective customer service for internal and external customers by correspondence processing, client reporting, mail handling, and resolving account inquiries.

Specific Duties and Responsibilities:

  • Process all electronic and written correspondence
  • Process correspondence over multiple geographies
  • Maintain correspondence tracking spreadsheets
  • Pull correspondence and contribute to audit responses as needed.
  • Photocopy, sort and file customer correspondence as required
  • Count and sort incoming customer correspondence.
  • Print and scan customer correspondence.
  • Process Validation of Debt requests per client requirement.
  • Manage end to end Validation of Debt responses to customers.
  • Have knowledge of all client requirements, clearly define and communicate to fellow staff members or other departments as needed
  • Provide timely and accurate information to incoming client inquiries
  • Assist internal/external clients in accessing information, troubleshooting problems and reviewing inquiries
  • Other duties as assigned or needed

Qualifications:

  • One year of customer service experience
  • Ability to handle and prioritize multiple task simultaneously
  • Detail oriented
  • Computer and/or data entry experience
  • Strong communication skills [verbal and written]

Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

Job Tags

Similar Jobs

One Source Technical

SENIOR FOOD SCIENTIST Job at One Source Technical

 ...Senior Food Scientist Position Summary This position is responsible for the innovation, maintenance, and enhancement of products within the tortilla categoryincluding frozen dough, dry mix, die-cut, pressed flour, and corn tortillas. The role requires close... 

AFIMAC Canada

Private Investigator - Undercover Investigations Job at AFIMAC Canada

 ...global leader in providing elite security, crisis management, and investigative solutions to a wide range of industries. We specialize in...  ...-effective services, and we are currently seeking experienced Private Investigators to join our dynamic team in Ontario. As a private... 

Lakuna Consulting

Change Management Analyst/Lead Job at Lakuna Consulting

 ...Description Change Management Analyst/Lead We are seeking a dynamic and experienced Change Management Analyst/Lead to join our organization. This role offers an exciting opportunity to drive successful change initiatives, ensuring smooth transitions and stakeholder... 

Art painting models needed (Jing'an District)

Art painting models needed (Jing'an District) Job at Art painting models needed (Jing'an District)

We are looking for 5 painting models to be paint by our french artist.If you like art painting and you are patient, please send as 4 naked picutre of your full body toBestl

HR Associates

Lugger Truck Driver Job at HR Associates

 ...Local!A Piqua company is seeking a dedicated and skilled,Lugger Truck Driver, who is able to operateother yard trucks & tractors. Driver...  ...of local roads and traffic patterns.~Semi Roll-Off/Dump or Straight Truck Lugger and Roll-off experience.~Strong understanding...