Computer Field Service Technician Job at TEKWISSEN LLC, Groton, CT

b3UwOXc4R2lTWCttcjkzN0pITWM5bXdyZEE9PQ==
  • TEKWISSEN LLC
  • Groton, CT

Job Description



Overview: 

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry-focused solutions integrated with leading-edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high-intensity enterprise computing. 

Job Description



Title: Computer Field Technician 

 

Duration: 12+ Months 

Job Type: Contract

Work Type: Onsite

J

Computer hardware set up, basic hardware and software troubleshooting stills
Provides support for software, hardware and networking support for desktops, laptops and servers.
Provides maintenance and support on legacy products. Supports Core, server products.
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Job Description

 

1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Qualifications



Job Description

 

1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Additional Information



 

 

Job Tags

Contract work,

Similar Jobs

NoGigiddy

Entry-Level Remote Social Media Manager at NoGigiddy (20-27 per hour) Job at NoGigiddy

 ...NoGigiddy is searching for a creative and enthusiastic Entry-Level Remote Social Media Manager to join our dynamic team. In this role, you will play...  ...for individuals passionate about social media marketing and looking to kickstart their careers in a fast-paced, innovative... 

LaPraim, LLC

Senior React Engineer Job at LaPraim, LLC

 ...libraries like Socket.io.Experience with cloud services, particularly AWS.Familiarity with communication APIs and platforms like Twilio.Experience with payment processing platforms, particularly Stripe.Responsibilities:Lead project planning sessions,... 

WAHVE

Excess & Surplus Lines Underwriter - REMOTE Job at WAHVE

 ...schedule while continuing to utilize your insurance expertise in a remote, long-term positionwhich includes company benefits! WHAT...  ...& Surplus (E&S) Lines broker clients in Commercial Lines Underwriter, Associate Underwriter or Assistant Underwriter positions.... 

Sysco

CDL A Local Delivery Driver- Trainee - Minocqua Job at Sysco

 ...Summary: Sysco has immediate job openings for CDL A Delivery Truck Driver Trainees without a CDL to train to become dependable Delivery Partners. You will train...  ...flexibility ~ i.e. overtime hours, working weekends and holidays, and the ability to start and end at... 

Tri-Valley, Inc.

Case Manager for State Home Care Job at Tri-Valley, Inc.

 ...providers (telephone, email or in person, as needed). Knowledge of home and community-based service systems and how to access and arrange services (preferred). Familiarity with state-wide health care network (preferred). Works as a member of a team and...