Job Description
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, you'll be responsible for receiving inbound calls and providing information on customer accounts as well as resolving customer concerns/issues.
Responsibilities
Customer Service Responsibilities list:
- Processing new customer information
- Updating/changing current customer account information
- Documentation of calls.
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma/GED
- Willing to work onsite at Harrisburg, PA
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