Customer Service Representative - Remote Job at Get It - Executive, Beloit, WI

cHUwNndNYXNSWFdocU56eUwzTVk4RzBsZnc9PQ==
  • Get It - Executive
  • Beloit, WI

Job Description

Why Join Us?
This is an excellent opportunity to join a dynamic team in a contract-to-hire role offering consistent and stable hours, with opportunities for overtime. Enjoy the flexibility of a hybrid work schedule after initial training!

About the Role
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team. In this role, you'll interact with customers through various communication channels, primarily email, to address inquiries, resolve concerns, and ensure an outstanding customer experience.

You'll play an essential part in troubleshooting issues, analyzing situations to determine the best solutions, and managing client requests efficiently. Your ability to clarify customer needs and maintain accurate records will be key to your success.

Key Responsibilities:

Address and resolve customer requests, questions, and complaints with professionalism and empathy.
Provide basic platform support and troubleshooting as needed.
Maintain detailed and accurate customer records.
Communicate effectively across email and other channels, ensuring a positive customer experience.
What We're Looking For:

A High School Diploma or GED.
1-3 years of customer service experience, preferably with chat or email support.
Strong problem-solving skills and attention to detail.
Excellent communication skills and a customer-first attitude.
Schedule:

1st Shift: Sunday-Thursday, 6:15 AM-2:45 PM
2nd Shift: Tuesday-Saturday, 3:00 PM-11:30 PM
3rd Shift: Wednesday-Saturday, 9:30 PM-8:00 AM
Training Details:
Training will take place onsite for the first three weeks in Beloit, WI. After successful training, the role transitions to a hybrid schedule: 4 days remote and 1 day in the office each week.

If you're passionate about helping others and thrive in a fast-paced environment, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Contract work, Remote job, Night shift, Sunday, Day shift, Saturday, Afternoon shift,

Similar Jobs

Avid Technology Professionals

Software Engineer 1 Job at Avid Technology Professionals

Seven (7) years' experience as a SWE, in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Four (4) years of additional SWE experience... 

Worldwide Recruitment Solutions

Senior Hydraulic Pipeline Engineer Job at Worldwide Recruitment Solutions

&##128680; Now Hiring: Senior Hydraulic Pipeline Engineer &##128680; Were looking for an experienced Senior Hydraulic Pipeline Engineer to join a large cross-country natural gas transmission project in Canada. The project includes a 48 gas pipeline, compressor station... 

Titan Home Construction

Construction Estimator- Residential Job at Titan Home Construction

 ...Who are we? Titan PMC is a locally owned, Charleston, SC trusted construction company specializing in high-quality commercial and residential projects, delivering on-time, on-budget results with an unwavering commitment to safety, craftsmanship, and client satisfaction... 

Elite WorkForce Inc

Python Developer Job at Elite WorkForce Inc

 ...Role: Python Developer Location: 100% Remote Duration: Long-term contract What You'll Do: Develop and maintain backend...  ...Strong experience with Python and frameworks like Django or Flask Good understanding of REST APIs and SQL/NoSQL... 

Zscaler

Transformation & Change Manager Job at Zscaler

 ...talents to Zscaler and help shape the future of cybersecurity.We're looking for an experienced and innovative Transformation & Change Manager to join our People & Culture (HR) team. In this role, you will be a true champion of the employee experience, instrumental in...