Desktop support technician Job at COCOLEVIO, Titusville, FL

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  • COCOLEVIO
  • Titusville, FL

Job Description

Full job description

About Us:

Cocolevio is a modern technology solutions company with a vision to enable a future where all businesses have the modern technology they need to compete in their market. Our mission is to provide platform-agnostic solutions to our clients so they can leverage modern technologies—cloud, AI, IoT, and Big Data—to grow, increase profitability, and improve operational efficiency. Visit our website at cocolevio.com to learn more about what we do.

Position Overview:

  • Job Title: Desktop Support Technician
  • Job Location: On-Site – Titusville, FL / Kennedy Space Center

Job Description:

Seeking an onsite Desktop Support Technician with A+ certification to provide exceptional customer service at the Titusville site and Kennedy Space Center, supporting Boeing. Reliable transportation required. Hours: Mon-Fri, 7am-4pm, with occasional flexibility for program needs.

Preferred Skills:

  • Customer Service Skills

o Strong interpersonal and communication skills to deliver exceptional support.

o Ability to provide clear, concise, and professional assistance to end-users.

o Experience in working with high-profile clients or organizations like Boeing is a plus.

  • Problem-Solving Ability

o Proven track record of diagnosing and resolving technical issues efficiently.

o Experience in documenting solutions and sharing knowledge with team members.

  • Time Management and Flexibility

o Ability to manage multiple tasks and prioritize in a fast-paced environment.

o Willingness to adjust to flexible hours for special program needs.

  • Additional Transportation/Location Skills

o Familiarity with the Titusville area or Kennedy Space Center site logistics is a bonus.

o Comfortable with travel between multiple work sites during the day.

Benefits: Cocolevio provides the following benefits to eligible employees Medical, Dental, and Vision Insurance

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement
  • Life insurance and Disability Insurance (STD/LTD)
  • Paid Time Off (PTO)
  • Holiday Pay (for applicable roles)
  • Bonus Plan (for applicable roles)

Disclaimer: The above description illustrates the general nature of work and the level of effort being performed by individuals assigned to this position or job description. This is not restricted to a complete list of all required skills, responsibilities, duties, and/or assignments. Individuals may be required to perform duties outside their position, job description, or responsibilities as needed.

Equal Opportunity Statement: The diversity of Cocolevio employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to prevent those who encourage, assist, or induce discrimination or force others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: HR@cocolevio.com

Job Tags

Holiday work, Local area, Flexible hours,

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