Are you professional and patient, with a "people-first" attitude when tackling challenges? If so, you might thrive as an Employee Solutions Associate (ESA) at Spectrum.
In this role, you will provide essential customer service and administrative support for daily operations, focusing on HR-related inquiries like payroll and benefits. You will deliver accurate solutions via phone, email, and case management systems, ensuring exceptional customer service. With moderate supervision, you'll take ownership of issues, seeing them through to resolution, in a career that grows with you.
BE PART OF THE CONNECTION
How You'll Make an Impact
You’ll provide excellent customer service in responding to a large volume of incoming calls, cases and communications received from employees and Human Resources (HR); seldom are two days the same. Needs constantly change as provide basic level assistance for problem resolution on HR matters. If you’re up to the challenge, you’ll find a rewarding and fulfilling career at Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Education
Experience
Skills
Schedule: Must be able to work the hours between 8am-8pm EST, Monday-Friday.
SPECTRUM CONNECTS YOU TO MORE
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HES106 2025-56201 2025 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture....Job Summary: Diagnose, disassemble, repair, and test a variety of electrical/mechanical equipment (AC/DC motors, generators, pumps, gearboxes, etc.) Utilize tools such as multimeters, high-pot testers, growlers, micrometers, and calipers for accurate diagnostics...
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