Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

bytnNHdjS2lSM21qb05Md0xuQVgrVzRv
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

HCTec

Epic Clinical Analyst Job at HCTec

 ...Job Details: Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, documentation, and ongoing support of Epic applications. Responsibilities : Technical... 

Maple Leaf Pet Corner

Office Cleaner Job at Maple Leaf Pet Corner

Maple Leaf Veterinary Clinic is looking for a person to join our team- The ideal person for this position has experience or is a fast learner, enjoys working individually or a team, is well-spoken, energetic, and personable. Organizational skills are a must! Responsibilities...

Avenue5 Residential, LLC

Assistant Property Manager Job at Avenue5 Residential, LLC

 ...Job Title: AssistantProperty Manager Salary : $26-$28 per hour Schedule : Monday-Friday Explore Keyway Apartments: Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take... 

John Muir Health

RN - CMC Emergency Services - Part Time - 12 Hour - Nights Job at John Muir Health

Job Description:Work Shift:Pay Range:Offer amounts are based on demonstrated/relevant experience and/or licensure.Pay will be adjusted to the local market if hired outside of the Bay Area .Note: Positions at JMH which are exempt (not eligible for overtime) under... 

Get It Recruit - Transportation

Special Education Aide - Harrington - Remote | WFH Job at Get It Recruit - Transportation

 ...opportunity for you to join our team as a Registered Behavior Technician (RBT)! In this role, you will work directly with children with autism to provide individualized behavior therapy in their homes. You will play a vital role in implementing treatment plans, collecting...