IT Desktop Support Technician Job at V R Della Infotech Inc, El Dorado, AR

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  • V R Della Infotech Inc
  • El Dorado, AR

Job Description

Job Description:
  • Desktop Support functions to include:
    • Laptop/PC imaging & setup
    • Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
    • Software configuration/installations
    • Work Incident/Request tickets using Service Now platform
    • Printer troubleshooting
    • Windows 11 support with M365 application suite
    • Basic wi-fi/network troubleshooting skills
    • Stockroom inventory of hardware assets & managing those assets
    • Excellent customer service skills with a focus on delivering a best-in-class user experience
    • Experience working in a plant/manufacturing environment is a plus
    • Fast-paced so must be able to manage time well and stay organized
    • Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Skills/Experience:
  • Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses)
  • Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)

El Dorado Central Plant

2226 Haynesville Highway

El Dorado, AR 71730

El Dorado South Plant

324 Southfield Cutoff HWY 167

El Dorado, AR 71730

El Dorado West Plant

5821 Shuler Road

El Dorado, AR 71730

Job Tags

Local area, Shift work,

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