LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

cE9FNXg4MnRSSHFpcmR6eUpYWVc5V0VyZVE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Medical On Demand

Certified Registered Nurse Anesthetist- CRNA opportunity in Abilene Tx Job at Medical On Demand

We have a Healthcare Anesthesia Services in Abilene Tx seeking dedicated CRNAs to join their team. Qualified Candidates: Certified by American Association of Nurse Anesthetists BLC and ACLS certification Areas of focus include, but are not limited to, general...

Crown Cork & Seal USA, Inc.

BACK END MAINTENANCE MECHANIC | NIGHTS 6P - 6A | 4 ON 4 OFF | $31.64 - $35.52 PER HR Job at Crown Cork & Seal USA, Inc.

Position Overview:Ensure that all back end equipment is maintained and operating to produce safe quality cans from end of washer/dryer through the pallet staging area.Duties And Responsibilities:* Perform set-up and maintenance and ensure efficient operation of the ...

Addison Group

Payroll Specialist Job at Addison Group

 ...Job Title: Payroll Specialist Location: Saint Louis Park, MN - (This role offers hybrid flexibility, but requires weekly presence in Saint Louis Park, MN - only local applicants will be considered) Pay Rate:$64,000 - $77,000 annually depending on applicable experience... 

Royal Caribbean Cruises, Inc.

Photo Artist Job at Royal Caribbean Cruises, Inc.

Photo ArtistA Photo Artist is responsible for the successful capture, production, and overall guest experience of Photography on Celebrity Cruises. Photo Artists will capture ad hoc or private moments with guests onboard or ashore and have them produced and available... 

GVW Group

Chief Business Officer Job at GVW Group

DescriptionPosition at GVW Group, LLCChief Business OfficerWhat will you do? As the Chief Business Officer, you will work closely...  ...projects simultaneously; exceptionally strong work ethic.~Strong people management skills in a multicultural organization.~...