Job Description

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward.

The Museum Presenter has a primary role to deliver presentations and programs to the public in both daily and evening event settings, and to represent The Henry Ford in a positive manner while providing the highest level of customer service to all guests, fellow employees and volunteers. Museum Presenters conduct presentations that inform, educate and entertain based on guidelines and training set by The Henry Ford. This role provides an opportunity to contribute to the successful operation of the Venue Operations Unit as a member of the Museum Programs team.

This is a seasonal opportunity with an approximate/flexible date range from May through September. Adult students and educators are encouraged and welcome! Please note, weekend shifts will be required without exception. 

Essential Responsibilities:

• Delivers mission-based historical presentations that align with The Henry Ford's focus on innovation Presentations, tour, and interactive content delivered in alignment with the training and skills provided by The Henry Ford
• Presentations may require the demonstration of historical equipment and processes including machinery operation; hands on Science, Technology, Engineering, Arts and Math (STEAM) interactives and demonstrations; successful use of historic and exhibit components; use of electronic devices such as tablets; group and tour facilitation; and other activities as necessary to ensure engagement with our guest
• Ensures cleanliness and operation of the daily work site and performs related operational tasks such as maintenance, preparation, clean-up and other duties as necessary
• Delivers exceptional hospitality and quality service to guests, ensuring a welcoming and positive experience
• Maintains the safety and security of guests and staff by applying appropriate knowledge, skills, and actions
• Safeguards artifacts, structures, and landscapes, ensuring their preservation and protection from damage
• Maintains regular communication with department members and leadership to address operational challenges, share insights, and contribute to the assessment and improvement of departmental programs
• Attends required unit, department, and work team training sessions
• Demonstrates strong teamwork by collaborating effectively with colleagues, supporting their success, and sharing expertise within and across teams as needed
• Engages in continuous learning, effectively synthesizing and delivering new content through thorough preparation and strong memorization skills
• Exhibits adaptability in responding to unforeseen staffing requirements as directed by the supervisor, including executing scheduled programming and providing support for colleagues, while upholding a commitment to punctuality
• Actively contributes to the effective management of challenges, issues, and opportunities within the team

Your Qualifications:

• 18+ years of age
• High School Diploma or GED Equivalent
• Weekend availability

Special Skills:

• Ability to take and follow instructions while strictly adhering to all policies and procedures outlined in the Employee Handbook
• Skilled in engaging with diverse guest groups, including individuals of all ages and those with accessibility needs
• Demonstrates maturity and the capability to work independently with minimal supervision
• Proficient in verbal and interpersonal communication skills effectively with visitors across all age groups
• Possesses exceptional public speaking and presentation skills
• Exudes approachability, friendliness, and a positive demeanor
• Strong acting or role-playing abilities and proficient manual dexterity are advantageous
• Commitment to and enthusiasm for the The Henry Ford's mission, vision, values and service standards

Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution.

Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating people's diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities.

It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.

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