Job Description

Primary Talent Partners has a 12-month W2 contract for a Network Systems Analyst with our great financial services client.

• Pay: $40.00-50.00/hr
• Location: Hybrid in O'Fallon, MO
• Assignment Length: W2 contract through 11/30/2025, possible extension based on performance, needs/budget of team, etc.

What are your top 3 required technical skills?

• Database Query/SQL Experience
• Splunk/Network Log Investigation Experience
• Command Line Interface Programming Experience.

What are a couple of desired/nice to have technical skills?

• Coding experience would be a bonus.
• Basic understanding of the payment lifecycle.

What soft skills would you like to see in a candidate?

• Strong ability to collaborate with neighboring support teams.
• Critical thinking, sometimes thinking outside the box, is a must.

Overview
The typical day would start by logging into firewalls and ticket systems (Implementation Management Portal and Remedy), Teams, email, and other systems required to the perform the role.

• Checking own ticket queue for IMP or Remedy and manage those on priority.
• Checking emails and updates to pending work or with checking with neighboring support teams (CTS, Level 3 BizOps teams)
• Joining team meetings or SCRUMS to discuss updates and issues.
• Joining calls with internal teams to troubleshoot issues.

Responsibilities:

• Responsible for customized production configurations for existing and new customers
• Accountable for integrating new products into the global implementation framework
• Provides internal partners with technical expertise on implementation plans and release requirements
• Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services
• Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources
• Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts
• Interprets and translates customer requests into parameter values across Client internal systems to ensure compliance with Client's processing standards, specifications and rules
• Contributes to process improvement efforts and initiatives to enhance the customer experience
• Leverages technical expertise to explain technical concepts to senior team members
• Provides training or explanations to extended team, internal Client teams and potentially customers on Client processing, products and services.
• Leads medium-sized projects/initiatives as an individual contributor with knowledge of Client's products/services and implementation standards
• May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area

All About You

• Extensive experience configuring production environments
• Successful track record contributing subject matter expertise to influence configuration project activities
• Established ability resolve complex or unusual customer configuration inquiries
• Experience communicating technical concepts to senior team members

EEOC: Upon submission of your resume to our client, you will be getting a survey from our system that asks for your participation in filling out EEO data. At PTP we are committed to candidate diversity and this helps track our progress. We will not share this information with our client until an offer is accepted and the hiring process is complete. Please take a minute to complete the survey, thank you!

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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• Dice Id: 91093824
• Position Id: 24-03427

Job Tags

Contract work, Local area,

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