Patient Care Coordinator Job at Serenity Healthcare, Sandy Springs, GA

bytzL3hNV3RRM2lscXRMd0xITWU4R29sZnc9PQ==
  • Serenity Healthcare
  • Sandy Springs, GA

Job Description

PCC (Patient Care Coordinator)  
Onsite – Sandy Springs, GA

 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coordinator for our Atlanta-Sandy Springs, GA office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.   

 
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

*Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment). 
 
Benefits
  • Accelerated healthcare career growth – rapid advancement opportunities    

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

  • Access to corporate onsite gym, game room and other amenities 

  • Open to full or part time  

     

Responsibilities

  • Connecting with patients via phone    

  • Help solve problems and educate patients about TMS and Ketamine   

  • Coordinate with clinics for patient care     

  • Other relevant duties as needed.  

     

Qualifications

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Previous experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

     

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  

 
Learn More About Us

Job Tags

Holiday work, Full time, Part time,

Similar Jobs

Express Employment Professionals

Marketing Manager Job at Express Employment Professionals

 ...Top Job Located in Scottsdale, AZ Salary: 65K Marketing Manager $65k Position Overview: The Marketing Manager will be responsible for developing and implementing strategic marketing initiatives to enhance brand awareness... 

Radiant Digital

Project Manager with Clearance Experience Job at Radiant Digital

 ...the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met. PMP Certified... 

Bank of America Corporation

Relationship Banker - Garden Shops Financial Center Job at Bank of America Corporation

 ...Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required... 

Terra Kai JUCE Organics

Part Time Sales Representative Job at Terra Kai JUCE Organics

 ...about organic, plant based nutrition, and making it simple and affordable for healthier generations. Our employees enjoy a work culture that promotes healthy life styles. Terra Kai benefits includes commission on top of hourly rate of $20-$24 an hour.... 

Renaissance Historic Exteriors

Steep Sloped Roofer Job at Renaissance Historic Exteriors

 ...are looking to hire qualified roofers to work in the historic roofing trade. Because of our unique trade, candidates must be able...  ...Exteriors: Renaissance is a nationally recognized commercial and residential historical restoration company, specializing in...