Remote Online Help Assistant (Entry Level - Work From Home) Job at Newport Restaurant Group, Warwick, RI

b09FOHlNQ2pSM3VqcU5qM0tuSWY4MnNvZkE9PQ==
  • Newport Restaurant Group
  • Warwick, RI

Job Description

Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.

Position: Remote Online Help Assistant (Entry Level)

Location: Remote (Work From Home)

Responsibilities:

- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.

- Assist customers with inquiries related to menu items, reservations, and special events.

- Resolve customer issues promptly and accurately, ensuring a positive experience.

- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.

- Collaborate with team members to improve service processes and customer satisfaction.

- Document customer interactions and feedback to help improve service quality and operational efficiency.

- Participate in training sessions to enhance skills and knowledge about the company and its services.

- Support administrative functions as needed, including data entry and report generation.

Requirements:

- High school diploma or equivalent; college coursework or degree is a plus.

- Excellent written and verbal communication skills.

- Strong customer service orientation with a friendly, approachable demeanor.

- Ability to multitask and manage time effectively in a remote work environment.

- Basic computer skills, including proficiency in Microsoft Office and familiarity with online communication tools.

- A reliable internet connection and a quiet workspace conducive to remote work.

- Ability to work independently and collaboratively within a team.

Benefits:

- Competitive salary based on experience and performance.

- Flexible work hours to accommodate personal schedules.

- Opportunities for professional development and growth within the company.

- Employee discounts at Newport Restaurant Group establishments.

- Access to training resources and support for skill enhancement.

- A supportive and inclusive remote work culture that values teamwork and collaboration.

If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.

Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Local area, Remote job, Work from home, Flexible hours,

Similar Jobs

CoperUniversity Health Care

ANESTHESIA TECH (PER DIEM) Job at CoperUniversity Health Care

 ...South Jersey. Short DescriptionCarries out procedures for department functions, including, but not limited to:Assists anesthesia department with daily preparation for cases, room turnover, restocking of supplies, cleaning of equipment and other duties as noted... 

Northern Star Scouting

Facilities Maintenance Technician Job at Northern Star Scouting

 ...the lives of youth and families in our community! We're seeking a full-time Facilities Maintenance Technician at our program campus located near Fort Snelling and the MSP Airport. Responsibilities include: Administering facilities maintenance and security... 

Ringier China Publishing Group

Video Editor for China Lifestyle Content Job at Ringier China Publishing Group

Job ResponsibilitiesResponsible for editing all kinds of video projects of the company, screening, editing and splicing the material according...  ...Adobe Premiere, Final Cut Pro, etc.), video effects processing, audio adjustment, subtitle addition and other post-processing work, to... 

北京智汇环宇国际咨询有限公司

Consultant => Relocate to China Job at 北京智汇环宇国际咨询有限公司

 ...The job entails providing analytical and consultative reports that mirror the latest policies...  ...Saudi Arabia. Our goal is to aid our client firms in expanding their influence within this...  ...Expertise in international affairs, politics, or a related discipline; Outstanding analytical... 

Red Land Cargo

Regional Step-Deck CDL A Driver Job at Red Land Cargo

 ...Dedicated Step-Deck CDL A Drivers needed!! POSITION DETAILS ~ This lane travels to/through the eastern half of the US(No NYC)~34 hour restart on the weekend(Friday -Sunday or Saturday-Monday)~2175 average weekly miles ~ Drivers will haul propane tanks ~1-4...