Job Description

KENT ISLAND RESORT is an EEO employer - M/F/Vets/Disabled

The culture at Kent Island Resort is built on our shared core VIVÂMEE Values – JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.

Come join a fun team with an amazing culture while working in a beautiful environment! Kent Island Resort is a recognized Maryland Historical site and the third oldest English settlement in the United States. The property currently consists of our hotel, a restaurant, kayaking, and several large wedding venues. Today, the Kent Island Resort has recently been acquired by VIVÂMEE Hospitality, with plans to offer a complete revitalization to this beautiful 220-acre property.

About Kent Island Resort: Kent Island Resort is a National Treasure with a history and reputation that extends across America and reaches back in time to its 1820 founding. Kent Island Resort possesses the opportunity to fully live the VIV MEE experience - offering guests the chance to separate from technology, experience nature, and to revive their soul. Kent offers numerous ways for guests to experience connection. We have curated culinary experiences, wine tasting events, luxurious guest rooms, hands-on workshops, music events, festivals, and connection with nature. Our Catering & Events are central to our entire business operation. We especially cherish the trust that brides and families invest in us to deliver on their holistic wedding experience. Weddings are the pinnacle expression of our mission and we seek to improve our design, delivery and overall experience for the bride as well as the entire wedding party.

· Perks for being a team member:

· Benefits (Medical, Dental, Vision) for Full-time team members

· 401k for Full-time team members

· Discounted merchandise and dining

· Discounts on hotel stays at all VIVÂMEE Hospitality resorts

· Exciting work culture

· Promote and portray the VIVÂMEE Values.

The role of the Server is to provide fast a flawless service to our guests. In addition, the server needs to provide a positive memorable experience to our dining guests. The server can be servicing our guests indoors and/or outdoors.

Responsibilities:

• Promote and portray the VIVÂMEE Values.
• Know, understand and adhere to company established policies & procedures
• Server
• It is the server’s responsibility to confirm their schedule with MOD one week in advance
• Be knowledgeable, know all products and special instructions per manager on duty
• Ring in all drinks before serving. TIPS Certification Required.
• Wear proper uniform clean & pressed. Black pants and proper Kent Island Resort shirt clean and pressed. Black shoes polished no sneakers. No jeans or spandex may be worn
• Restock all necessary items needed for service and or event before during and after scheduled shift
• Review all paperwork from manager, paying attention to special arrangements/details/counts
• Communicate with MOD on inventory needs
• Assist team members through efficient service at all times
• Keep all service areas including kitchen area in sanitary condition in accordance with Board of Health Standards. See MOD for specifications and/or special instructions
• Ending shift with MOD approval
• Provide quality service to all patrons by greeting them promptly and professionally in a friendly and courteous manner
• Be knowledgeable of beverage specials both liquor and soft drinks. Must have extensive knowledge of menu, daily features, promotional offering and be able to effectively convey overall knowledge of property events and locations.
• To know and adhere to TIPS laws and regulations connected to any service of alcoholic beverages
• Place all orders promptly and accurately through the POS system
• Remove Replace Replenish Restock all required items
• Prepare guest check and collect payment
• Proper verbiage, good judgment and tasteful conversation must be used at all times
• Set up any reservation/event etc., as directed by supervisor or MOD on duty
• Attend pre-shift in order to execute all points of service and/or special assignments or instructions

Requirements

• Must be at least 18 years of age.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Vivamee Hospitality  is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

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