Job Description
Sky Zone in Schererville, IN is looking for sales associates to join our strong team. Our ideal candidate is a self-starter, motivated, and hard-working.
Key Responsibilities:
- Customer Service:
- Greet customers in a friendly and welcoming manner.
- Provide information about Sky Zone's services, pricing, and promotions.
- Address customer inquiries and concerns professionally and promptly.
- Cash Handling:
- Accurately process cash, credit/debit card, and gift card transactions using a point-of-sale (POS) system.
- Count cash in the register at the beginning and end of each shift to ensure accuracy.
- Handle refunds or exchanges following company policies and procedures.
- Ticket Sales:
- Sell tickets for jump sessions, special events, and other Sky Zone attractions.
- Assist customers with selecting the appropriate ticket options based on their needs.
- Promotions and Upselling:
- Inform customers about current promotions, discounts, and membership options.
- Upsell additional services or products such as merchandise, party packages, or concession items.
- Customer Safety:
- Ensure guests adhere to safety rules and guidelines while inside the facility.
- Communicate safety instructions to customers before they enter the trampoline courts or participate in activities.
- Cleaning and Maintenance:
- Assist with maintaining cleanliness and organization at the cashier station and surrounding areas.
- Help with basic maintenance tasks such as wiping down surfaces, organizing merchandise, and restocking supplies.
- Teamwork:
- Collaborate with other staff members to provide efficient and seamless service to customers.
- Assist other departments as needed during peak hours or special events.
Qualifications:
- Previous experience in customer service, retail, or hospitality preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in cash handling.
- Ability to multitask and work in a fast-paced environment.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Enthusiasm for working in a dynamic recreational environment.
Physical Requirements:
- Ability to stand for extended periods and move around the facility.
- Lift and carry up to 25 pounds.
- Bend, stoop, and reach to perform various tasks.
- Comfortable working in an environment with high noise levels and bright lights.
Shift Requirements:
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Weekend closing availability is required.
Job Type: Part-time
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Job Tags
Holiday work, Part time, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,