Job Description

United Clothing Donation Services is part of a family-operated business that has grown over the past 40 years into a leader in the secondhand clothing industry. We assist charities with collecting donations of used clothing, shoes and household goods. The charities then sell these goods to thrift stores to generate revenue that supports their worthy missions. This model provides charities with reliable revenue while helping us divert millions of pounds of reusable items from local landfills.

As Collection Manager, you will oversee donation collections and drivers while driving product procurement. Every action you take directly links productivity to business results in our stores. In this role, you will drive market share growth and maximize merchandise donation collection volume while controlling merchandise cost per pound to stay within budget.

Why UCDS?

• Competitive pay based on experience 
• Attainable bonus
• Growing company- 40 years of success in the industry
• Help your community and our planet
• 401k, healthcare benefits, PTO

Responsibilities:

• Represent UCDS within the market and community, serving as a liaison between UCDS and local organizations
• Ensure that company records are accurately completed, organized, and securely retained in accordance with company policy
• Support all departments in achieving full compliance with company standards, OSHA regulations, EEOC requirements, and DOT guidelines
• Ability to manage the financial assets of the stores and consistently achieve 100% of the monthly budget.
• Create a positive work environment where team members feel valued, and their contributions are recognized
• Promptly and respectfully address performance concerns while maintaining a solutions-based focus
• Actively seek ways to improve and enhance performance
• Source new donation sites and oversee site relocations
• Partner with store managers on inventory needs
• Work with municipalities on permits
• Ensure excellent customer service with donors and site hosts
• Work with charity group partners as needed
• Interview drivers as needed
• Review of donation collection reports
• Source trucks and trailers as needed

Qualifications:

• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Demonstrated leadership abilities
• Strong planning and organization skills
• Ability to think and act as a business owner in the thrift industry
• Excellent communication skills- oral and written
• Ability to work independently or as part of a team
• Demonstrated ability to set priorities, meet deadlines, and manage multiple tasks independently
• Skilled in building relationships and collaborating across all levels of the organization
• Capable of making informed decisions and influencing outcomes
• Proficient in identifying issues and proposing effective solutions
• Available for occasional travel as needed
• Meet qualifications for DOT medical card and certification as authorized company driver
• High school diploma or equivalent; bachelor’s degree preferred

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