2nd Shift Call Center Agent Job at LaSalle Network, Schaumburg, IL

cHVnOHdjS2tTSHVucXQvekpITVk4R2dzZmc9PQ==
  • LaSalle Network
  • Schaumburg, IL

Job Description

Are you a motivated individual with excellent communication skills looking for a great opportunity? Join our client’s growing team as a 2nd Shift Call Center Agent ! You will be responsible for providing exceptional customer service and support during the evening shift, assisting callers with inquiries and resolving issues efficiently.

This would be working 100% onsite, in Schaumburg, IL. The schedule would be from 3pm-9pm.

2 nd Shift Call Center Agent Responsibilities:
  • Answer inbound customer calls in a professional and courteous manner
  • Resolve customer issues by providing accurate information and offering solutions
  • Document customer interactions in the system
  • Escalate unresolved issues to appropriate departments as needed
  • Stay up to date with product and service knowledge
  • Meet or exceed call handling and quality standards
2 nd Shift Call Center Agent Requirements:
  • High School Diploma or equivalent
  • Prior customer service or call center experience preferred
  • Strong communication and active listening skills
  • Ability to handle high-volume calls and multitask
  • Proficiency with computers and CRM systems 
  • Availability to work 2nd shift hours, including weekends if needed
If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

Jack Mikolajczyk
Senior Project Manager
LaSalle Network

Job Tags

Contract work, Temporary work, Shift work,

Similar Jobs

USAA

Licensed Insurance Representative (Signing Bonus) Job at USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at ...

Barclays Bank PLC

Vice President - Barclays Internal Audit Credit Risk Job at Barclays Bank PLC

Join us as a Vice President-Barclays Internal Audit Credit Risk, where youll lead end-to-end audit processes, assess key risks and controls, and ensure the successful delivery of the BIA Audit Plan. This role involves building strong stakeholder relationships, mentoring...

Carle Health

Social Worker LCSW Job at Carle Health

 ...coordinating care with primary care staff, to identify emotional, social, and environmental strengths and problems related to their...  ...Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with... 

Sinai Akiba Academy

Jewish Education Teaching Assistant Job at Sinai Akiba Academy

 ...POSITION OVERVIEW The Jewish Education Teaching Assistant works alongside experienced...  ...academic times. The TA participates in the school community including collaborating with...  ...Academy Sinai Akiba Academy is a preeminent private Jewish day school in Los Angeles, serving... 

Optum

LVN Home Health Case Manager Corpus Christi Job at Optum

$ 2,500. Sign on Bonus for External CandidatesIncentive Bonus 2 times a year18 days of PTO & Closed on Major Holidays401K MatchWellMed, part of the Optum family of businesses, is seeking a LVN Home Health Case Manager to join our team in Corpus Christi, TX. Optum is...