2nd Shift Call Center Agent Job at LaSalle Network, Schaumburg, IL

cHVnOHdjS2tTSHVucXQvekpITVk4R2dzZmc9PQ==
  • LaSalle Network
  • Schaumburg, IL

Job Description

Are you a motivated individual with excellent communication skills looking for a great opportunity? Join our client’s growing team as a 2nd Shift Call Center Agent ! You will be responsible for providing exceptional customer service and support during the evening shift, assisting callers with inquiries and resolving issues efficiently.

This would be working 100% onsite, in Schaumburg, IL. The schedule would be from 3pm-9pm.

2 nd Shift Call Center Agent Responsibilities:
  • Answer inbound customer calls in a professional and courteous manner
  • Resolve customer issues by providing accurate information and offering solutions
  • Document customer interactions in the system
  • Escalate unresolved issues to appropriate departments as needed
  • Stay up to date with product and service knowledge
  • Meet or exceed call handling and quality standards
2 nd Shift Call Center Agent Requirements:
  • High School Diploma or equivalent
  • Prior customer service or call center experience preferred
  • Strong communication and active listening skills
  • Ability to handle high-volume calls and multitask
  • Proficiency with computers and CRM systems 
  • Availability to work 2nd shift hours, including weekends if needed
If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

Jack Mikolajczyk
Senior Project Manager
LaSalle Network

Job Tags

Contract work, Temporary work, Shift work,

Similar Jobs

FJ Management

Summer Audit Data Analyst Intern Job at FJ Management

We are seeking an Audit Data Analyst Intern who is passionate about combining auditing with data analytics. This role involves applying data analysis techniques to audit processes, enhancing the effectiveness and efficiency of our audits. As an intern, you will gain hands... 

Gartner, Inc.

Director, Digital Talent - IT Strategy Consulting Job at Gartner, Inc.

 ...focus on Operating Model Transformation, Product Management, Workforce Strategy and Organizational Change...  ...Contract and Cost Optimization Security and Risk Management What youll do: Our Consulting Directors are responsible for high-level project delivery... 

American Airlines

Data Governance Engineer, IT Analytics Job at American Airlines

 ...Support experience in several of the following tools/platforms required:~ Scripting: Python, Spark, Unix, SQL ~ Data Platforms: Teradata, Cassandra, MongoDB, Oracle, SQL Server, ADLS, Snowflake. ~ Azure Data Explorer. Administration skills a plus ~ Azure Cloud... 

Auto Glass Perfections

Customer Service Representative-Remote Job at Auto Glass Perfections

 ...Customer Service Representative (Remote) Position: Customer Service Representative (Remote) Job Type: Full-Time/Part-Time Location: Remote (Work from Home) Reports To: Customer Service Manager About the Role: We are seeking a proactive and empathetic Customer... 

Maddisoft

Senior UX Researcher Job at Maddisoft

 ...which applications will not be considered. Call us NOW! ***Visa sponsorship is available for this position.*** Job Title: Senior UX Researcher Job Location: Houston, Texas Hybrid 3days/week Key Responsibilities Lead User Research Efforts: Plan and conduct...