Job Description

JOB SUMMARY/PURPOSE

Delta Utilities is seeking a Gas Operations Coordinator who will be responsible for coordinating, planning, and oversight of day-to-day and longer-range activities of gas construction crews, including a complement of contract resources, in support of the accelerated gas infrastructure replacement program in New Orleans. Normal duties include planning, scheduling, assigning, managing and monitoring of gas construction activities while ensuring safety, quality, and compliance with internal processes and federal pipeline safety regulations. Ensure all stakeholders, including city public works officials and Delta Utilities Louisiana customers, are kept informed during the construction process and promptly address any needs or concerns from customers or other stakeholders.

Please Note: This posting is for one position that can work out of either our Baton Rouge or New Orleans, LA offices. 

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Utilize all Delta Utilities safety work practices and procedures to safely perform all daily tasks, including hazard assessments, vehicle inspections, attendance of safety meetings and reporting of near misses through close calls/good catches program. Conduct daily job site safety assessments and complete documented coaching observations, as required.
• Schedule, assign, coordinate and manage gas construction projects being performance by contract crews.
• Ensure contractors perform all work and reporting as per contracts. Ensure the quality and timeliness of work slips submitted by contract resources.
• Perform daily job planning and advance scouting of job sites.
• Ensure materials are in stock and assist with ordering of any special materials, as needed.
• Review as-built drawings and work slips for completeness and accuracy.
• Ensure all work meets Company standards and procedures, regulatory requirements, safety guidelines and practices.
• Coordinate extensively with other internal functions, including engineering and construction personnel, to ensure safe, timely and efficient project execution while minimizing any impact to gas customers.
• Provide coaching and training of personnel to develop workforce skills and operator qualifications. Assist supervisors with Operator Qualification (“OQ”) field qualifying of employees.
• Work emergency or storm restoration in other areas, as needed.
• Possess extensive knowledge of a working gas distribution system. Possess working ability to read and understand gas drawings (including electronic GIS) and city mandated project drawings.
• Understand gas incident and emergency plans and be capable of performing role of on-site Incident Commander during gas emergency situations.
• Resolve all escalated customer concerns or complaints and identify and implement process improvements to prevent future customer concerns.
• Assume Supervisor's duties for a short time in his/her absence.

MINIMUM REQUIREMENTS

Minimum education required of the position

• High School Diploma or GED 

Minimum experience required of the position

• 3+ years gas construction and maintenance or gas service experience
• Desired: Experience overseeing, planning and scheduling resources engaged in the construction and maintenance of gas transmission or distribution facilities

Minimum knowledge, skills and abilities REQUIRED of the position

• Knowledge of gas distribution system.
• Working knowledge of the GIS program and work management (DIS) program.
• Knowledge of LA811 locate ticket process.
• Knowledge of Delta Utilities's customer service policies.
• Familiar with Delta Utilities’s gas service territory area.
• Ability to recognize and embrace opportunities for process improvement.
• **Safety sensitive position subject to random PHMSA DOT drug and alcohol testing regulations**

Minimum knowledge, skills and abilities PREFERRED of the position

• Proficient with using computer systems to plan and track work and communicate with management and other stakeholders.
• Strong communication and organizational skills.
• Ability to take and understand directives and complete tasks.
• Strong leadership skills.
• Strong decision-making skills.
• Ability to manage multiple activities and changing priorities.
• Ability to work well under extreme pressure.
• Self-motivated and dependable team player.
• The ability to recognize hazards in the workplace and could mitigate the hazards.
• Ability to maintain and care for Company equipment properly and safeguard assets.
• An ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Knowledge of Microsoft Office software (including Word, Excel, and Outlook).

Any certificates, licenses, etc. required for the position

• None

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
•  Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities will be a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and will acquire Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at  .

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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