Job Description

Our rapidly growing law practice is seeking a full-time Legal Sales person on our intake team to join our team! This position sets paid appointments for attorneys and is 70% sales and 30% clerical. You will use your sales experience to overcome objections. You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our sales team book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great writing and spelling skills, and a passion for helping others, apply today! Responsibilities:

• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• This position is 70% sales and 30% Clerical
• Your primary responsibility is to schedule prospective clients for paid appointments to meet with a lawyer to discuss their divorce, child custody, child support, adoption, or contempt case
• Your role is to listen to the client with care and empathy schedule the people for appointments who we can potentially help and direct the people we can't help to other available resources
• You will type detailed, sensitive confidential notes with accuracy at the same time that you are listening to the client
• You will use your sales training and skills to build rapport, discuss features and benefits, overcome client objections, and schedule prospective clients to meet with our firm
• Draft emails and business correspondence without the use of templates
• Follow-up with leads generated (prospective divorce and family law clients who have indicated that they need help_ online, via telephone, referrals, and other sources. Calendar dates and document calls
• Handle sensitive and confidential data with care and in accordance with company policy
• E-file legal documents online
• Maintain prospective client reports and other sales data

Qualifications:

• Strong computer and data entry skills
• Background in the legal industry preferred
• Strong ability to communicate eloquently and empathetically a must
• CRM and case management software experience a plus
• Sales or customer service experience highly valued
• High school diploma or equivalent needed, while a Bachelor’s degree is desired

About Company: Small family law firm. High-Speed internet connection at home and secure, private work area at home. This is a fast-moving work environment that requires the ability to think and move quickly and multitask. We have old-school, old-fashioned work values, a non-office politics team, and high-tech tools and equipment. We have a team of all "A" players. We will only hire the best talent. We only want people that fit in with our core values and culture. We focus on customer service, teamwork, candor (open communication), forwardness, quality, and continuous learning. We will give you the tools and resources to succeed. You bring the skills, positive attitude, and initiative.

Job Tags

Full time,

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