On Call - Banquet Server @ BJCC, Protective Stadium, and Legacy Arena Job at Sodexo, Birmingham, AL

cU9rd3g4R2hTSFNtcTlyeEtYWVorV3dvZkE9PQ==
  • Sodexo
  • Birmingham, AL

Job Description

The On Call Banquet Server will play a major role in ensuring a pleasant experience for Sodexo Live! guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service.

This position will typically work within a Convention Center or other events venue environment, and will occasionally work at off-site locations. They may serve as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d'oeuvres, buffets or highly-coordinated multi-course meals in which each guest is served at the same time.

The On Call Banquet Server will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by providing exceptional customer service while maintaining Sodexo Live!'s standards for safety, cleanliness, sanitation.

Major Responsibility: Maximize customer satisfaction and support banquet operations by assisting in
executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per Banquet Event Orders and catering contracts.

Supporting Actions:
* Collect and deliver necessary supplies to event site as directed.
* Take care in the handling and storage of all catering hardware, equipment, linens and serving
supplies needed for catering setup and event service.
* Deliver food and drinks to guests in a prompt and accurate manner based on established menus
and event specifications.
* Provide special attention to the head table or VIP tables, as assigned.
* Demonstrate a thorough knowledge of menus and food and beverage offerings.
* Take initiative in fulfilling special guest requests and be creative in resolving guest challenges and
complaints; Involve a supervisor when previous methods have been unsuccessful.
* Follow all state and local guidelines for responsible alcoholic beverage service; Check
identification of guests to verify age requirements for consumption of alcohol.
* Communicate as necessary with Catering Sales team, Kitchen, Stewarding, and Beverage
departments.
* Ensure the disposal or safe storage of leftover event food as prescribed by the management or
Chef
* Confer with management regarding problems or issues in a timely manner so as not impact
service or timing of events.

Job Tags

Casual work, Local area,

Similar Jobs

West Coast Self-Storage

Customer Success Specialist Job at West Coast Self-Storage

West Coast Self-Storage is looking for someone to join our Customer Success team in Beaverton, OR as Customer Success Specialist. The ideal candidate would have excellent communication skills and the ability to multi-task in a fast-paced environment.****This is a non-... 

Barclays Bank PLC

Vice President - Barclays Internal Audit Credit Risk Job at Barclays Bank PLC

 ...requirements. Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors. Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best... 

Usa Swimming

Team Coordinator Job at Usa Swimming

D & J Sports of PA- Coopersburg location is looking for a Full-time Team Coordinator.You would be in charge of contacting our current teams to set up their team apparel information, team fittings, meet dates, and work with our web team in getting teams updated or set... 

St. Luke’s University Health Network

Nocturnist Emergency Medicine Physician Job at St. Luke’s University Health Network

 ...system, a major teaching hospital, and one of the nations 100 Top Hospitals has an immediate need for practicing Nocturnist Emergency Medicine Physicians to join our dedicated team of physicians. Collectively, the team provides care for more than 349,000 visits annually.... 

The Borgen Project

Writer/Journalist Internship Job at The Borgen Project

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. With 20 years of experience...